Saturday, February 13, 2010

Where Were We Thursday?

In case you missed the first thirty minutes of Good Morning Four States on Thursday, you weren't the only one. We were having some technical difficulties, so instead of our show airing, it was actually ABC's World News Now. Apparently we were having trouble in our Master Control area and our main board locked up. So while we were able to air programming, we couldn't switch it to our studio. To make the situation worse, we also couldn't air a crawl to inform everyone that we were having technical difficulties. However, we still had a ninety minute program even though the first thirty minutes didn't air. We were halfway through the Zesty Minestrone recipe when the show popped back on the air, but the whole segment is on the website.
It is funny the amount of phone calls the station receives when regular programming is not airing. We appreciate the fact that you are letting us know that you are missing the program, but I've never been in a situation where the operators were unaware of a problem that was keeping a program off the air. And sometimes, those phone calls are... well, less than pleasant. During the Thursday situation, one woman accused everyone on the show of "sleeping in", and was rather rude about it. Sorry. We tried to run a crawl. It just wouldn't air. Technology... it's a great thing, unless it's not working.

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